Free help desk software

A branded customer portal, email-to-ticket and a support widget, free for two users and fifty tickets a month. No ads, no trial clock, no credit card.

Everything a small team needs, free

Branded customer portalYour logo, your colors and your company name on the page where customers raise and track requests.
Email-to-ticketCustomers write to your support address and their messages become tickets. Replies land back in their inbox and their answers attach to the same ticket.
Website widgetA small support form you embed on your own site, feeding the same queue.
Eight customer languagesTicket pages and customer emails follow each customer's language, from French to Korean.
Ratings and attachmentsA one-tap satisfaction survey after resolution, and file attachments up to 30 MB.
Remote desktop includedThree devices with full remote control, so a ticket and the remote session that solved it share one record.

Free means free

The free plan includes two users and fifty new tickets every month, with a visible counter in the dashboard. There are no ads, the plan never expires, and you do not enter a card. You choose where your data is stored when you sign up: the United States or the European Union.

When a third teammate joins, ticket volume passes fifty a month, or you want customer emails sent from your own domain, the Pro plan removes those ceilings. See plans and prices.

A day on the free plan

A two-person IT shop puts its portal link in its email signature. A client writes in about a printer, the message becomes a ticket, and the reply goes out under the shop's own logo, in the client's language. The fix happens over a remote session opened straight from the ticket, and the client taps a star rating when it is resolved. A shop like this handles thirty to forty tickets in a busy month, well inside the free plan.

Start your free help desk

Create a free account, set your logo and share your portal link. Most teams are live in a few minutes.

Create your free account Explore the help desk features