Splashtop vs HopToDesk

Splashtop is a remote desktop software solution that was originally developed for consumers who wanted to access their home computers remotely from a different location. It quickly gained popularity due to its ease of use, fast performance, and affordability.

Where HopToDesk fits

Splashtop sells remote access as a subscription per user or per computer. HopToDesk keeps the remote session free and charges for the Dashboard, so the cost scales with how much fleet management you want rather than with how many people need to connect.

Splashtop and HopToDesk side by side

FeatureHopToDeskSplashtop
PricingFree app. Dashboard from $15/monthStarts at US$6/month, billed annually (US$72/year)
Technicians IncludedUnlimited on Pro and Business1 per license, extra users cost more
Use Without an AccountYesNot offered
Platforms and setup
Platform SupportWindows, Mac, Linux, Android, iOS, Chromebook, Raspberry PiWindows, Mac, Linux, Android, iOS, Chromebook, Raspberry Pi
Mobile Technician AppYesYes
Web Browser AccessYesEnterprise plan only
Single App for Control/ShareYesNot offered
Language SupportAbout 44About 11
Mass Deployment (MSI, GPO, Intune)YesBusiness planYes
Self-Hosting / On-PremiseYesYes
Connecting
Connect with an ID and PasswordYesYesWith Splashtop SOS
Unattended AccessYesYes
Access Without Port ForwardingYesYes
Direct AccessYesYes
Remote Wakeup (WOL)YesYes
Multi-Session SupportYesYes
In a session
Screen ShareYesYes
Multi-Monitor SupportYesYes
File TransferYesYes
Clipboard SyncYesYes
Live ChatYesYes
Audio SupportYesYes
Remote PrintingYesYes
Remote TerminalYesYes
Remote RestartYesYes
Privacy ModeYesYes
Session RecordingYesYes
Security
Traffic SecurityEnd-to-End EncryptionEnd-to-End Encryption
Secure Session VerificationYesNot offered
2FA LoginYesYes
SSO LoginYesYesEnterprise plan
Business tools
Custom-Branded ClientsYesYesSplashtop SOS
Built-in Help Desk & TicketingYesAll plansNot offered
Device Monitoring & AlertsYesYesRemote Support Premium
Session Reports & Audit TrailYesYes
Session Notes & Billable FlagYesNo billable tagging
AI Agent Support (MCP)YesNot offered

Splashtop plan details verified 5 August 2026 against Splashtop pricing. Vendors change packaging, so check current terms before deciding.

What the Dashboard adds

The HopToDesk client is free. The Dashboard is the paid tier, and it turns remote access into a managed platform, from your first three devices free to 2,000 on the Business plan and beyond.

Real-time device monitoringLive status, CPU, memory and disk across the fleet, with alerts when a device goes offline.
Built-in help deskTicket intake by email and a customer portal, assigned to your team, with SLA targets and CSAT.
Session history and reportingConnection reports, a full audit trail and CSV export, plus session recording and a searchable library.
Teams and access controlRoles, invites, SSO, two-factor authentication and per-member device groups.
Custom-branded clientsShip a white-label client with your own name, logo and colours.
AutomationAI agents and MCP for automation, plus remote command execution across tagged groups of devices.
Fleet overview: live device status, activity and OS mix at a glance
Fleet overview: live device status, activity and OS mix at a glance
Every device in one list, with groups, tags and one-click connect
Every device in one list, with groups, tags and one-click connect
Reports and logs: session history, durations, audit trail, CSV export
Reports and logs: session history, durations, audit trail, CSV export

Switching from Splashtop

  1. Install the free client on the machines you support. Portable mode means no commitment to test it.
  2. Start a free Dashboard account, add three devices, and check the monitoring and ticket views against your own machines.
  3. Deploy at scale with GPO, Intune, SCCM, Jamf or Ansible, or with a branded client.
  4. Add your team, set roles, and connect SSO from the Dashboard.

On the Business plan you can also import the device list exported from your current tool. Each imported group becomes a deployment with its own enroll link, and the Dashboard checks off each machine as it enrolls, so you always know what is left to move. Read the migration guide

FAQ

Is there a free tier?

Yes. The client is free for personal and business use, and the Dashboard free plan covers three devices with no time limit.

Does HopToDesk do unattended access?

Yes. Unattended access is available for devices you manage, and the Dashboard adds live status and monitoring on top.

Can I brand it for my customers?

Yes. Custom-branded clients with your own name, logo and colours are generated from the Dashboard.

Try it on your own devices

Install the client, add a few devices and see how it handles your estate before you move anything across.

Managing devices for clients? HopToDesk for MSPs covers multi-tenant separation, per-tenant branding and volume pricing.