HopToDesk vs TeamViewer
TeamViewer is one of the most widely used remote desktop applications in the world, known for its comprehensive feature set and cross-platform support. It provides remote access solutions for personal use, IT support, and enterprise management.
Where HopToDesk fits
TeamViewer is the incumbent, and most teams looking at HopToDesk are already paying for it. The practical difference is where the cost sits: HopToDesk's client is free for personal and business use with no per-technician licence, and the paid tier is the Dashboard, which adds fleet monitoring, ticketing and team management on top rather than gating the remote session itself.
TeamViewer and HopToDesk side by side
| Feature | HopToDesk | TeamViewer |
|---|---|---|
| Pricing | Free | Free for personal use; paid plans start at US$24.90/month, billed yearly |
| Use Without an Account | Yes | No (account required) |
| Platform Support | Windows, Mac, Linux, Android, iOS, Chromebook, Raspberry Pi | Windows, Mac, Linux, Android, iOS, Chrome OS, Raspberry Pi |
| Single App for Control/Share | Yes | Yes |
| Screen Share | Yes | Yes |
| File Transfer | Yes | Yes |
| Live Chat | Yes | Yes (Text and Video Chat) |
| Audio Support | Yes | Yes |
| Traffic Security | End-to-End Encryption | RSA 2048 and AES-256 Encryption |
| Secure Session Verification | Yes | Yes |
| 2FA Login | Yes | Yes |
| Unattended Access | Yes | Yes |
| Session Recording | Yes | Yes |
| Session Notes & Billable Flag | Yes | Session comments, no billable flag |
| Remote Restart | Yes | Yes |
| Remote Printing | Yes | Yes |
| Remote Wakeup (WOL) | Yes | Yes |
| Privacy Mode | Yes | Yes |
| Clipboard Sync | Yes | Yes |
| Direct Access | Yes | Yes |
| Multi-Session Support | Yes | Yes |
| Multi-Monitor Support | Yes | Yes |
| Self-Hosting / On-Premise | Yes | Yes (with Tensor plan) |
| Built-in Help Desk & Ticketing | Included on all plans, with a customer portal, email intake and assignment | No native help desk; ITSM via paid Standard Integrations Package (ServiceNow, Zendesk, Freshworks) |
| Device Monitoring & Alerts | Included | Paid add-on (Device Monitoring) |
| Session Reports & Audit Trail | Session history, connection durations, audit trail, CSV export | Incoming and outgoing connection reporting |
TeamViewer plan details verified 5 August 2026 against TeamViewer pricing. Vendors change packaging, so check current terms before deciding.
What the Dashboard adds
The HopToDesk client is free. The Dashboard is the paid tier, and it turns remote access into a managed platform, from your first three devices free to 500 and beyond on the Business plan.
Switching from TeamViewer
- Install the free HopToDesk client on the machines you already reach with TeamViewer. It runs portable, so you can trial it without uninstalling anything.
- Create a free Dashboard account and add your first three devices at no cost to see the monitoring and ticket views against real machines.
- Deploy across the rest of the fleet with GPO, Intune, SCCM, Jamf or Ansible, or with a custom-branded client carrying your own name and logo.
- Move your team over once the device list looks right. Roles, invites and SSO are configured from the Dashboard.
On the Business plan you can also import the device list exported from your current tool. Each imported group becomes a deployment with its own enroll link, and the Dashboard checks off each machine as it enrolls, so you always know what is left to move. Read the migration guide
Common questions
Is HopToDesk a drop-in replacement for TeamViewer?
For remote control, file transfer, chat and unattended access, yes. The Dashboard then covers the fleet management side, so most teams run both for a period and cut over once their device list is complete.
Do I pay per technician?
No. HopToDesk does not charge per seat or per technician. The Dashboard is priced on the plan, and the client stays free.
Can I keep using HopToDesk for free?
Yes. The client is free for personal and business use, and the Dashboard has a free plan covering three devices with no time limit.
Try it on your own devices
Install the client, add a few devices and see how it handles your estate before you move anything across.
Managing devices for clients? HopToDesk for MSPs covers multi-tenant separation, per-tenant branding and volume pricing.