Pricing

Name: HopToDesk Dashboard
Brand: HopToDesk
Availability: InStock

Every plan is priced by device. There is no charge per technician.

Scalable remote access plans

Try free with 3 devices. No credit card required.

Free

$0 forever

No credit card. No time limit.

Remote access and a full help desk

2 team members

Up to 3 devices
Unattended remote access
Help desk with 50 tickets a month
Ticket SLA targets & CSAT surveys
Branded customer portal
Email-to-ticket
Twelve customer languages
Device groups
Contact management
2FA & IP allowlist security
Basic reporting
Session recording
Custom branding & logo
Custom Client (Windows)
Real-time device status
Webhook integrations
API access
Per-device invites
Device offline alerts
Device health score (from reported metrics)

Get Started Free

Pro

$15 /mo

Billed monthly. Cancel anytime.

Remote access, help desk and branding for your whole team

Unlimited team members

How many devices?

Everything in Free
Up to 120 devices included
Unattended remote access
Device groups
Unlimited help desk tickets
Ticket SLA targets & CSAT surveys
Powered by HopToDesk badge removed
Device tags
Run commands across many devices
Contact management
2FA & IP allowlist security
Basic reports & analytics
Session recording
White-label branding
White-label email domain
Custom Clients (full support)
Advanced custom build options
Per-device invites
Team SSO dashboard login
Webhook integrations
API access
Device offline alerts
Ticket attachments up to 2 GB
99.9% uptime commitment with service credits

Choose Pro

Try free for 7 days. No credit card.

Business

$49 /mo

Billed monthly. Cancel anytime.

Roll out, lock down and monitor every PC

Unlimited team members

How many devices?

More than 2,000 devices? Contact sales

Includes what most remote access tools keep for their Enterprise plans: SSO, mass deployment and asset inventory.

Zero-touch rollout

Deployments & device policies
Installers with your enrollment token built in
A unique password for every PC
Close protection: users cannot turn off access
Unattended Easy Access
Team invites (mass deploy)
Desks (one keyboard and mouse for every computer on a desk)

Monitoring and automation

Health and activity alerts (reported metrics, temperatures, connections, large transfers)
Device health history (reported CPU, memory and disk, up to 30 days)
Maintenance windows (hold alerts during planned work)
Hardware & software inventory
Scheduled runbooks
Script library (save, approve and run your own scripts)
Alert rules (run a fix when an alert fires)
Backstage (fix a device without taking over its screen)
Device uptime reports
Autonomous AI fix runs & ticket triage

Security and control

SSO Connect (OIDC, SAML 2.0)
Passwordless device login
Verified technician identity
Custom roles
Member access by tag
Guest Access Links (time-limited browser access)
Vendor access requests with one-click approval
Customer portal sign-in
Advanced analytics, audit trail & CSV export
Compliance readiness tracking (SOC 2, HIPAA, PCI DSS, more)

Room to grow

500 devices included
API keys limited to chosen tools, tags or devices
TeamViewer, AnyDesk, Splashtop, ScreenConnect & Zoho Assist migration import
Ticket attachments up to 2 GB
99.9% uptime commitment with service credits
Everything in Pro

Choose Business

Try free for 7 days. No credit card.

Enterprise & MSP

For managed service providers and organizations with procurement, security review, or volume requirements.

Multi-tenant operations

Service provider license
Multi-tenant sub-accounts
Per-tenant white-label branding & builds
Per-tenant usage reports for client billing
Branded client reports per tenant

Security & compliance

SCIM provisioning & directory sync
Conditional access policies
Approval-gated sessions & credential vault
Audit retention, SIEM streaming & reports
Signed DPA & security questionnaires

Commercial & support

Unlimited devices (volume pricing)
Invoicing & purchase orders
SEPA bank transfer in euros
Payment by boleto in Brazil
Priority support & onboarding

Request a quote

Tell us the shape of your fleet and we will reply within one business day.
Ask about a free trial of the custom tier.

What do you need? (optional)

2,000+ devices Invoice / PO GDPR DPA SSO / directory Audit & compliance Client separation Custom-branded app Self-hosted

Running devices for clients? See what the platform does for managed service providers.

Compare plans

Feature	Free	Pro	Business	Enterprise & MSP
Price	$0	From $15/month	From $49/month	Custom pricing
Devices	3	120–350	500–2,000	Unlimited
Team members	2	Unlimited	Unlimited	Unlimited
Remote access
Unattended remote access
Real-time device status
Device groups
Device offline alerts
Per-device invites
Contact management
Session recording
Device tags	×
Run commands across many devices	×
Help Desk
Help desk tickets	50 a month	Unlimited	Unlimited	Unlimited
Ticket SLA targets & CSAT surveys
Branded customer portal
Email-to-ticket
Twelve customer languages
Ticket attachments up to 2 GB	×
Customer portal sign-in	×	×
Your brand
Custom branding & logo
Custom Client (Windows)
Powered by HopToDesk badge removed	×
White-label email domain	×
Custom Clients (full support)	×
Advanced custom build options	×
Zero-touch rollout
Deployments & device policies	×	×
Installers with your enrollment token built in	×	×
A unique password for every PC	×	×
Close protection: users cannot turn off access	×	×
Unattended Easy Access	×	×
Team invites (mass deploy)	×	×
Desks (one keyboard and mouse for every computer on a desk)	×	×
Monitoring and automation
Device health score (from reported metrics)
Health and activity alerts (reported metrics, temperatures, connections, large transfers)	×	×
Device health history (reported CPU, memory and disk, up to 30 days)	×	×
Maintenance windows (hold alerts during planned work)	×	×
Hardware & software inventory	×	×
Scheduled runbooks	×	×
Script library (save, approve and run your own scripts)	×	×
Alert rules (run a fix when an alert fires)	×	×
Backstage (fix a device without taking over its screen)	×	×
Device uptime reports	×	×
Autonomous AI fix runs & ticket triage	×	×
Security and control
2FA & IP allowlist security
Team SSO dashboard login	×
SSO Connect (OIDC, SAML 2.0)	×	×
Passwordless device login	×	×
Verified technician identity	×	×
Custom roles	×	×
Member access by tag	×	×
Guest Access Links (time-limited browser access)	×	×
Vendor access requests with one-click approval	×	×
Compliance readiness tracking (SOC 2, HIPAA, PCI DSS, more)	×	×
SCIM provisioning & directory sync	×	×	×
Conditional access policies	×	×	×
Approval-gated sessions & credential vault	×	×	×
Reports and integrations
Basic reporting
API access
Webhook integrations
Audit trail
CSV export	×
Advanced analytics	×	×
API keys limited to chosen tools, tags or devices	×	×
TeamViewer, AnyDesk, Splashtop, ScreenConnect & Zoho Assist migration import	×	×
Audit retention, SIEM streaming & reports	×	×	×
Multi-tenant operations
Multi-tenant sub-accounts	×	×	×
Per-tenant white-label branding & builds	×	×	×
Per-tenant usage reports for client billing	×	×	×
Branded client reports per tenant	×	×	×
Commercial & support
99.9% uptime commitment with service credits	×
Invoicing & purchase orders	×	×	×
Priority support & onboarding	×	×	×

I would like to try the HopToDesk Dashboard, is a free plan available?+

Yes. The Free plan covers 2 team members and 3 devices with no credit card and no time limit, and includes unattended access, a help desk with 50 tickets a month, session recording and 2FA. When you outgrow it, Pro starts at $15/month for 120 devices and goes up to 350, and Business starts at $49/month for 500 devices and goes up to 2,000.

Can I try Pro or Business first?+

Yes. An account owner can start a free 7-day trial of Pro or Business from the Billing page in the dashboard. No credit card is needed.

Which plan do I need?+

Choose by how you roll out, not only by device count. Pro suits up to 350 devices that join with an invite. Choose Business for silent rollout, locked settings, monitoring and SSO device access. Choose Enterprise & MSP to keep clients separate or to go past 2,000 devices.

Do you charge per technician?+

No. Every plan is priced by device, not by seat. Pro and Business both include unlimited team members at no extra cost, so adding staff never changes your bill.

Can I switch plans or cancel later?+

Yes. Move between Pro and Business whenever your device count changes, and cancel a monthly plan at any time. Both plans also bill yearly at a discount: $159 a year on Pro and $529 a year on Business.

Is the AI Assistant included?+

The AI Assistant works on every plan and is paid per task from a prepaid balance, from about $0.05 a task. Paid plans get $5 of free credit to start.

Can I run my own network?+

Yes, on every plan. In the dashboard, open Settings, Network Settings, Set up a private network. You get a ready AWS launch link or a Docker command, and the new server reports to your dashboard by itself.

Where is my data stored?+

Remote sessions are end-to-end encrypted and their content is never stored by HopToDesk in any region. The free HopToDesk app and web client work without an account, so there is no account data to store. If you create a Dashboard account, you choose its data region at sign-up: the United States or the European Union. An EU account keeps its account, device and ticket data on EU-based infrastructure, including its own database, file storage and encrypted backups.

Existing accounts remain in the United States region. If you need an account moved to the EU region, contact us and we will migrate it.

Data Residency

No credit card required • Cancel anytime