Pricing
Every plan is priced by device. There is no charge per technician.
Scalable Remote Access Plans
Try free with 3 devices. No credit card required.
No credit card. No time limit.
Remote access and a full help desk
2 users
- ✓ Up to 3 devices
- ✓ Help desk with 50 tickets a month
- ✓ Branded customer portal
- ✓ Email-to-ticket
- ✓ Eight customer languages
- ✓ Device groups
- ✓ Contact management
- ✓ 2FA & IP allowlist security
- ✓ Basic reporting
- ✓ Session recording
- ✓ Custom branding & logo
- ✓ Custom Client (Windows)
- ✓ Real-time device status
- ✓ Webhook integrations
Billed monthly. Cancel anytime.
Perfect for growing businesses
Unlimited users
- ✓ Up to 120 devices included
- ✓ Unattended remote access
- ✓ Device groups
- ✓ Unlimited help desk tickets
- ✓ Powered by HopToDesk badge removed
- ✓ Device tags
- ✓ Run commands across many devices
- ✓ Contact management
- ✓ 2FA & IP allowlist security
- ✓ Basic reports & analytics
- ✓ Session recording
- ✓ White-label branding
- ✓ White-label email domain
- ✓ Custom Clients (full support)
- ✓ Advanced custom build options
- ✓ Per-device invites
- ✓ Team SSO dashboard login
- ✓ Webhook integrations
- ✓ Device offline alerts
Billed monthly. Cancel anytime.
For businesses ready to scale
Unlimited team members
More than 2,000 devices? Contact sales
- ✓ 500 devices included
- ✓ Ticket SLA targets & CSAT surveys
- ✓ Autonomous AI fix runs & ticket triage
- ✓ Guest Access Links (time-limited browser access)
- ✓ Deployments & device policies
- ✓ Scheduled runbooks
- ✓ Hardware & software inventory
- ✓ Advanced alerts (metrics, connections, large transfers)
- ✓ Team invites (mass deploy)
- ✓ Passwordless device login
- ✓ Verified technician identity
- ✓ Unattended Easy Access
- ✓ TeamViewer & AnyDesk migration import
- ✓ Compliance readiness tracking (SOC 2, HIPAA, PCI DSS, more)
- ✓ Advanced analytics, audit trail & CSV export
- ✓ Device uptime reports
- ✓ SSO Connect (OIDC)
- ✓ API access
- ✓ Everything in Pro
Enterprise & MSP
For managed service providers and organizations with procurement, security review, or volume requirements.
Multi-tenant operations
- Service provider license
- Multi-tenant sub-accounts
- Per-tenant white-label branding & builds
- Per-tenant usage reports for client billing
- ITSM integrations (ServiceNow, Jira)
Security & compliance
- SCIM provisioning & directory sync
- Conditional access policies
- Approval-gated sessions & credential vault
- DLP & privileged access management
- Audit retention, SIEM streaming & reports
- Signed DPA & security questionnaires
Commercial & support
- Unlimited devices (volume pricing)
- Invoicing & purchase orders
- Priority support & onboarding
Request a quote
Tell us the shape of your fleet and we will reply within one business day.
Running devices for clients? See what the platform does for managed service providers.
Yes. The Free plan covers 2 users and 3 devices with no credit card and no time limit, and includes unattended access, a help desk with 50 tickets a month, session recording and 2FA. When you outgrow it, Pro starts at $15/month for 120 devices and goes up to 350, and Business starts at $49/month for 500 devices and goes up to 2,000.
No. Every plan is priced by device, not by seat. Pro and Business both include unlimited team members at no extra cost, so adding staff never changes your bill.
Yes. Move between Pro and Business whenever your device count changes, and cancel a monthly plan at any time. Both plans also bill yearly at a discount: $159 a year on Pro and $529 a year on Business.
No credit card required • Cancel anytime