ConnectWise ScreenConnect vs HopToDesk
ConnectWise ScreenConnect is a remote support and access solution developed by ConnectWise, a provider of business management software. ScreenConnect enables remote control, screen sharing, and many of the standard features of remote access support products, allowing IT professionals to deliver support remotely.
HopToDesk 的定位
ConnectWise ScreenConnect targets MSPs and is licensed per concurrent technician. HopToDesk targets the same work without the per-technician licence: the client is free, and the Dashboard adds multi-tenant sub-accounts, ticketing, reporting and branded clients for teams running customer fleets.
ConnectWise ScreenConnect and HopToDesk side by side
| 功能 | HopToDesk | ConnectWise ScreenConnect |
|---|---|---|
| 價格 | 免費 | Starts at US$30/month, billed annually (US$360/year) |
| 無需帳戶即可使用 | 是的 | No (Signup Required) |
| 平台支援 | Windows, Mac, Linux, Android, iOS, Chromebook, Raspberry Pi | Windows, Mac, Linux, Android, iOS, Chromebook |
| 單一應用程式即可控制與分享 | 是的 | 不 |
| 螢幕分享 | 是的 | 是的 |
| 檔案傳輸 | 是的 | 是的 |
| 即時聊天 | 是的 | 是的 |
| 音訊支援 | 是的 | 是的 |
| 流量安全性 | 端對端加密 | Standard SSL |
| ? | 是的 | 不 |
| 雙因素登入 | 是的 | 是的 |
| 是的 | 是的 | 是的 |
| 工作階段錄製 | 是的 | 是的 |
| 遠端重新啟動 | 是的 | 不 |
| 遠端列印 | 是的 | 是的 |
| 遠端喚醒 (WOL) | 是的 | 是的 |
| 是的 | 是的 | 是的 |
| 剪貼簿同步 | 是的 | 是的 |
| 是的 | 是的 | 不 |
| 多重工作階段支援 | 是的 | 是的 |
| 多螢幕支援 | 是的 | 是的 |
| 自架 / 本地部署 | 是的 | 是的 |
| Language Support | About 44 | About 3 |
ConnectWise ScreenConnect plan details verified 5 August 2026 against ConnectWise ScreenConnect pricing。廠商會調整方案內容，請在決定前確認最新條款。
控制台帶來的功能
HopToDesk 用戶端免費。控制台是付費層級，可將遠端存取轉變為受管平台，從最初三台裝置免費到 Business 方案的 500 台以上。
Switching from ConnectWise ScreenConnect
- Install the free client on a sample of customer machines. Portable mode keeps the trial clean.
- Create a free Dashboard account, add three devices, and try the ticket intake and reporting against real work.
- Set up sub-accounts if you manage separate customer fleets, then deploy at scale with your existing tooling.
- Ship a custom-branded client so your customers see your name rather than ours.
常見問題
Is there a per-technician fee?
No. HopToDesk does not license per concurrent technician. The Dashboard plan covers your team.
Does it support multi-tenant MSP work?
Yes. Multi-tenant sub-accounts let you keep customer fleets separate under one account.
Can I white-label it?
Yes. Custom-branded clients with your own name, logo and colours are generated from the Dashboard.