HopToDesk vs TeamViewer
TeamViewer is one of the most widely used remote desktop applications in the world, known for its comprehensive feature set and cross-platform support. It provides remote access solutions for personal use, IT support, and enterprise management.
HopToDesk 的定位
TeamViewer is the incumbent, and most teams looking at HopToDesk are already paying for it. The practical difference is where the cost sits: HopToDesk's client is free for personal and business use with no per-technician licence, and the paid tier is the Dashboard, which adds fleet monitoring, ticketing and team management on top rather than gating the remote session itself.
TeamViewer and HopToDesk side by side
| 功能 | HopToDesk | TeamViewer |
|---|---|---|
| 價格 | 免費 | Free for personal use; paid plans start at US$24.90/month, billed yearly |
| 無需帳戶即可使用 | 是的 | No (account required) |
| 平台支援 | Windows, Mac, Linux, Android, iOS, Chromebook, Raspberry Pi | Windows, Mac, Linux, Android, iOS, Chrome OS, Raspberry Pi |
| 單一應用程式即可控制與分享 | 是的 | 是的 |
| 螢幕分享 | 是的 | 是的 |
| 檔案傳輸 | 是的 | 是的 |
| 即時聊天 | 是的 | Yes (Text and Video Chat) |
| 音訊支援 | 是的 | 是的 |
| 流量安全性 | 端對端加密 | RSA 2048 and AES-256 Encryption |
| ? | 是的 | 是的 |
| 雙因素登入 | 是的 | 是的 |
| 是的 | 是的 | 是的 |
| 工作階段錄製 | 是的 | 是的 |
| 遠端重新啟動 | 是的 | 是的 |
| 遠端列印 | 是的 | 是的 |
| 遠端喚醒 (WOL) | 是的 | 是的 |
| 是的 | 是的 | 是的 |
| 剪貼簿同步 | 是的 | 是的 |
| 是的 | 是的 | 是的 |
| 多重工作階段支援 | 是的 | 是的 |
| 多螢幕支援 | 是的 | 是的 |
| 自架 / 本地部署 | 是的 | Yes (with Tensor plan) |
| Built-in Help Desk & Ticketing | Included on all plans, with a customer portal, email intake and assignment | No native help desk; ITSM via paid Standard Integrations Package (ServiceNow, Zendesk, Freshworks) |
| Device Monitoring & Alerts | Included | Paid add-on (Device Monitoring) |
| Session Reports & Audit Trail | Session history, connection durations, audit trail, CSV export | Incoming and outgoing connection reporting |
TeamViewer plan details verified 5 August 2026 against TeamViewer pricing。廠商會調整方案內容，請在決定前確認最新條款。
控制台帶來的功能
HopToDesk 用戶端免費。控制台是付費層級，可將遠端存取轉變為受管平台，從最初三台裝置免費到 Business 方案的 500 台以上。
Switching from TeamViewer
- Install the free HopToDesk client on the machines you already reach with TeamViewer. It runs portable, so you can trial it without uninstalling anything.
- Create a free Dashboard account and add your first three devices at no cost to see the monitoring and ticket views against real machines.
- Deploy across the rest of the fleet with GPO, Intune, SCCM, Jamf or Ansible, or with a custom-branded client carrying your own name and logo.
- Move your team over once the device list looks right. Roles, invites and SSO are configured from the Dashboard.
常見問題
Is HopToDesk a drop-in replacement for TeamViewer?
For remote control, file transfer, chat and unattended access, yes. The Dashboard then covers the fleet management side, so most teams run both for a period and cut over once their device list is complete.
Do I pay per technician?
No. HopToDesk does not charge per seat or per technician. The Dashboard is priced on the plan, and the client stays free.
Can I keep using HopToDesk for free?
Yes. The client is free for personal and business use, and the Dashboard has a free plan covering three devices with no time limit.