ConnectWise ScreenConnect vs HopToDesk
ConnectWise ScreenConnect is a remote support and access solution developed by ConnectWise, a provider of business management software. ScreenConnect enables remote control, screen sharing, and many of the standard features of remote access support products, allowing IT professionals to deliver support remotely.
Di mana HopToDesk cocok
ConnectWise ScreenConnect targets MSPs and is licensed per concurrent technician. HopToDesk targets the same work without the per-technician licence: the client is free, and the Dashboard adds multi-tenant sub-accounts, ticketing, reporting and branded clients for teams running customer fleets.
ConnectWise ScreenConnect and HopToDesk side by side
| Fitur | HopToDesk | ConnectWise ScreenConnect |
|---|---|---|
| Harga | Gratis | Starts at US$30/month, billed annually (US$360/year) |
| Penggunaan tanpa akun | Ya | No (Signup Required) |
| Dukungan platform | Windows, Mac, Linux, Android, iOS, Chromebook, Raspberry Pi | Windows, Mac, Linux, Android, iOS, Chromebook |
| Satu aplikasi untuk kendali dan berbagi | Ya | TIDAK |
| Berbagi layar | Ya | Ya |
| Transfer file | Ya | Ya |
| Obrolan langsung | Ya | Ya |
| Dukungan audio | Ya | Ya |
| Keamanan lalu lintas | Enkripsi ujung ke ujung | Standard SSL |
| ? | Ya | TIDAK |
| Login dengan 2FA | Ya | Ya |
| Ya | Ya | Ya |
| Perekaman sesi | Ya | Ya |
| Mulai ulang jarak jauh | Ya | TIDAK |
| Pencetakan jarak jauh | Ya | Ya |
| Bangunkan jarak jauh (WOL) | Ya | Ya |
| Ya | Ya | Ya |
| Sinkronisasi papan klip | Ya | Ya |
| Ya | Ya | TIDAK |
| Dukungan multi-sesi | Ya | Ya |
| Dukungan multi-monitor | Ya | Ya |
| Hosting mandiri / on-premises | Ya | Ya |
| Language Support | About 44 | About 3 |
ConnectWise ScreenConnect plan details verified 5 August 2026 against ConnectWise ScreenConnect pricing. Vendor mengubah paketnya, jadi periksa ketentuan terbaru sebelum memutuskan.
Apa yang ditambahkan Dasbor
Klien HopToDesk gratis. Dasbor adalah tingkat berbayar, dan mengubah akses jarak jauh menjadi platform terkelola, dari tiga perangkat pertama gratis hingga 500 dan lebih pada paket Business.
Switching from ConnectWise ScreenConnect
- Install the free client on a sample of customer machines. Portable mode keeps the trial clean.
- Create a free Dashboard account, add three devices, and try the ticket intake and reporting against real work.
- Set up sub-accounts if you manage separate customer fleets, then deploy at scale with your existing tooling.
- Ship a custom-branded client so your customers see your name rather than ours.
Pertanyaan umum
Is there a per-technician fee?
No. HopToDesk does not license per concurrent technician. The Dashboard plan covers your team.
Does it support multi-tenant MSP work?
Yes. Multi-tenant sub-accounts let you keep customer fleets separate under one account.
Can I white-label it?
Yes. Custom-branded clients with your own name, logo and colours are generated from the Dashboard.
Coba di perangkat Anda sendiri
Instal klien, tambahkan beberapa perangkat, dan lihat bagaimana ia menangani lingkungan Anda sebelum memindahkan apa pun.
Mengelola perangkat untuk klien? HopToDesk untuk MSP mencakup pemisahan multi-tenant, branding per tenant, dan harga volume.