ConnectWise ScreenConnect vs HopToDesk
ConnectWise ScreenConnect is a remote support and access solution developed by ConnectWise, a provider of business management software. ScreenConnect enables remote control, screen sharing, and many of the standard features of remote access support products, allowing IT professionals to deliver support remotely.
HopToDesk 的定位
ConnectWise ScreenConnect targets MSPs and is licensed per concurrent technician. HopToDesk targets the same work without the per-technician licence: the client is free, and the Dashboard adds multi-tenant sub-accounts, ticketing, reporting and branded clients for teams running customer fleets.
ConnectWise ScreenConnect and HopToDesk side by side
| 功能 | HopToDesk | ConnectWise ScreenConnect |
|---|---|---|
| 价格 | 免费 | Starts at US$30/month, billed annually (US$360/year) |
| 无需账户即可使用 | 是的 | No (Signup Required) |
| 平台支持 | Windows, Mac, Linux, Android, iOS, Chromebook, Raspberry Pi | Windows, Mac, Linux, Android, iOS, Chromebook |
| 单一应用即可控制与共享 | 是的 | 不 |
| 屏幕共享 | 是的 | 是的 |
| 文件传输 | 是的 | 是的 |
| 实时聊天 | 是的 | 是的 |
| 音频支持 | 是的 | 是的 |
| 流量安全 | 端到端加密 | Standard SSL |
| ? | 是的 | 不 |
| 双因素登录 | 是的 | 是的 |
| 是的 | 是的 | 是的 |
| 会话录制 | 是的 | 是的 |
| 远程重启 | 是的 | 不 |
| 远程打印 | 是的 | 是的 |
| 远程唤醒 (WOL) | 是的 | 是的 |
| 是的 | 是的 | 是的 |
| 剪贴板同步 | 是的 | 是的 |
| 是的 | 是的 | 不 |
| 多会话支持 | 是的 | 是的 |
| 多显示器支持 | 是的 | 是的 |
| 自托管 / 本地部署 | 是的 | 是的 |
| Language Support | About 44 | About 3 |
ConnectWise ScreenConnect plan details verified 5 August 2026 against ConnectWise ScreenConnect pricing。厂商会调整套餐，请在决定前核对最新条款。
控制台带来的能力
HopToDesk 客户端免费。控制台是付费层级，它把远程访问变成一个受管平台，从最初的三台免费设备到 Business 方案的 500 台乃至更多。
Switching from ConnectWise ScreenConnect
- Install the free client on a sample of customer machines. Portable mode keeps the trial clean.
- Create a free Dashboard account, add three devices, and try the ticket intake and reporting against real work.
- Set up sub-accounts if you manage separate customer fleets, then deploy at scale with your existing tooling.
- Ship a custom-branded client so your customers see your name rather than ours.
常见问题
Is there a per-technician fee?
No. HopToDesk does not license per concurrent technician. The Dashboard plan covers your team.
Does it support multi-tenant MSP work?
Yes. Multi-tenant sub-accounts let you keep customer fleets separate under one account.
Can I white-label it?
Yes. Custom-branded clients with your own name, logo and colours are generated from the Dashboard.