HopToDesk vs TeamViewer
TeamViewer is one of the most widely used remote desktop applications in the world, known for its comprehensive feature set and cross-platform support. It provides remote access solutions for personal use, IT support, and enterprise management.
Di mana HopToDesk cocok
TeamViewer is the incumbent, and most teams looking at HopToDesk are already paying for it. The practical difference is where the cost sits: HopToDesk's client is free for personal and business use with no per-technician licence, and the paid tier is the Dashboard, which adds fleet monitoring, ticketing and team management on top rather than gating the remote session itself.
TeamViewer and HopToDesk side by side
| Fitur | HopToDesk | TeamViewer |
|---|---|---|
| Harga | Gratis | Free for personal use; paid plans start at US$24.90/month, billed yearly |
| Penggunaan tanpa akun | Ya | No (account required) |
| Dukungan platform | Windows, Mac, Linux, Android, iOS, Chromebook, Raspberry Pi | Windows, Mac, Linux, Android, iOS, Chrome OS, Raspberry Pi |
| Satu aplikasi untuk kendali dan berbagi | Ya | Ya |
| Berbagi layar | Ya | Ya |
| Transfer file | Ya | Ya |
| Obrolan langsung | Ya | Yes (Text and Video Chat) |
| Dukungan audio | Ya | Ya |
| Keamanan lalu lintas | Enkripsi ujung ke ujung | RSA 2048 and AES-256 Encryption |
| ? | Ya | Ya |
| Login dengan 2FA | Ya | Ya |
| Ya | Ya | Ya |
| Perekaman sesi | Ya | Ya |
| Mulai ulang jarak jauh | Ya | Ya |
| Pencetakan jarak jauh | Ya | Ya |
| Bangunkan jarak jauh (WOL) | Ya | Ya |
| Ya | Ya | Ya |
| Sinkronisasi papan klip | Ya | Ya |
| Ya | Ya | Ya |
| Dukungan multi-sesi | Ya | Ya |
| Dukungan multi-monitor | Ya | Ya |
| Hosting mandiri / on-premises | Ya | Yes (with Tensor plan) |
| Built-in Help Desk & Ticketing | Included on all plans, with a customer portal, email intake and assignment | No native help desk; ITSM via paid Standard Integrations Package (ServiceNow, Zendesk, Freshworks) |
| Device Monitoring & Alerts | Included | Paid add-on (Device Monitoring) |
| Session Reports & Audit Trail | Session history, connection durations, audit trail, CSV export | Incoming and outgoing connection reporting |
TeamViewer plan details verified 5 August 2026 against TeamViewer pricing. Vendor mengubah paketnya, jadi periksa ketentuan terbaru sebelum memutuskan.
Apa yang ditambahkan Dasbor
Klien HopToDesk gratis. Dasbor adalah tingkat berbayar, dan mengubah akses jarak jauh menjadi platform terkelola, dari tiga perangkat pertama gratis hingga 500 dan lebih pada paket Business.
Switching from TeamViewer
- Install the free HopToDesk client on the machines you already reach with TeamViewer. It runs portable, so you can trial it without uninstalling anything.
- Create a free Dashboard account and add your first three devices at no cost to see the monitoring and ticket views against real machines.
- Deploy across the rest of the fleet with GPO, Intune, SCCM, Jamf or Ansible, or with a custom-branded client carrying your own name and logo.
- Move your team over once the device list looks right. Roles, invites and SSO are configured from the Dashboard.
Pertanyaan umum
Is HopToDesk a drop-in replacement for TeamViewer?
For remote control, file transfer, chat and unattended access, yes. The Dashboard then covers the fleet management side, so most teams run both for a period and cut over once their device list is complete.
Do I pay per technician?
No. HopToDesk does not charge per seat or per technician. The Dashboard is priced on the plan, and the client stays free.
Can I keep using HopToDesk for free?
Yes. The client is free for personal and business use, and the Dashboard has a free plan covering three devices with no time limit.
Coba di perangkat Anda sendiri
Instal klien, tambahkan beberapa perangkat, dan lihat bagaimana ia menangani lingkungan Anda sebelum memindahkan apa pun.
Mengelola perangkat untuk klien? HopToDesk untuk MSP mencakup pemisahan multi-tenant, branding per tenant, dan harga volume.