HopToDesk vs TeamViewer
TeamViewer is one of the most widely used remote desktop applications in the world, known for its comprehensive feature set and cross-platform support. It provides remote access solutions for personal use, IT support, and enterprise management.
HopToDesk 的定位
TeamViewer is the incumbent, and most teams looking at HopToDesk are already paying for it. The practical difference is where the cost sits: HopToDesk's client is free for personal and business use with no per-technician licence, and the paid tier is the Dashboard, which adds fleet monitoring, ticketing and team management on top rather than gating the remote session itself.
TeamViewer and HopToDesk side by side
| 功能 | HopToDesk | TeamViewer |
|---|---|---|
| 价格 | 免费 | Free for personal use; paid plans start at US$24.90/month, billed yearly |
| 无需账户即可使用 | 是的 | No (account required) |
| 平台支持 | Windows, Mac, Linux, Android, iOS, Chromebook, Raspberry Pi | Windows, Mac, Linux, Android, iOS, Chrome OS, Raspberry Pi |
| 单一应用即可控制与共享 | 是的 | 是的 |
| 屏幕共享 | 是的 | 是的 |
| 文件传输 | 是的 | 是的 |
| 实时聊天 | 是的 | Yes (Text and Video Chat) |
| 音频支持 | 是的 | 是的 |
| 流量安全 | 端到端加密 | RSA 2048 and AES-256 Encryption |
| ? | 是的 | 是的 |
| 双因素登录 | 是的 | 是的 |
| 是的 | 是的 | 是的 |
| 会话录制 | 是的 | 是的 |
| 远程重启 | 是的 | 是的 |
| 远程打印 | 是的 | 是的 |
| 远程唤醒 (WOL) | 是的 | 是的 |
| 是的 | 是的 | 是的 |
| 剪贴板同步 | 是的 | 是的 |
| 是的 | 是的 | 是的 |
| 多会话支持 | 是的 | 是的 |
| 多显示器支持 | 是的 | 是的 |
| 自托管 / 本地部署 | 是的 | Yes (with Tensor plan) |
| Built-in Help Desk & Ticketing | Included on all plans, with a customer portal, email intake and assignment | No native help desk; ITSM via paid Standard Integrations Package (ServiceNow, Zendesk, Freshworks) |
| Device Monitoring & Alerts | Included | Paid add-on (Device Monitoring) |
| Session Reports & Audit Trail | Session history, connection durations, audit trail, CSV export | Incoming and outgoing connection reporting |
TeamViewer plan details verified 5 August 2026 against TeamViewer pricing。厂商会调整套餐，请在决定前核对最新条款。
控制台带来的能力
HopToDesk 客户端免费。控制台是付费层级，它把远程访问变成一个受管平台，从最初的三台免费设备到 Business 方案的 500 台乃至更多。
Switching from TeamViewer
- Install the free HopToDesk client on the machines you already reach with TeamViewer. It runs portable, so you can trial it without uninstalling anything.
- Create a free Dashboard account and add your first three devices at no cost to see the monitoring and ticket views against real machines.
- Deploy across the rest of the fleet with GPO, Intune, SCCM, Jamf or Ansible, or with a custom-branded client carrying your own name and logo.
- Move your team over once the device list looks right. Roles, invites and SSO are configured from the Dashboard.
常见问题
Is HopToDesk a drop-in replacement for TeamViewer?
For remote control, file transfer, chat and unattended access, yes. The Dashboard then covers the fleet management side, so most teams run both for a period and cut over once their device list is complete.
Do I pay per technician?
No. HopToDesk does not charge per seat or per technician. The Dashboard is priced on the plan, and the client stays free.
Can I keep using HopToDesk for free?
Yes. The client is free for personal and business use, and the Dashboard has a free plan covering three devices with no time limit.