HopToDesk vs TeamViewer
TeamViewer is one of the most widely used remote desktop applications in the world, known for its comprehensive feature set and cross-platform support. It provides remote access solutions for personal use, IT support, and enterprise management.
Dónde encaja HopToDesk
TeamViewer is the incumbent, and most teams looking at HopToDesk are already paying for it. The practical difference is where the cost sits: HopToDesk's client is free for personal and business use with no per-technician licence, and the paid tier is the Dashboard, which adds fleet monitoring, ticketing and team management on top rather than gating the remote session itself.
TeamViewer and HopToDesk side by side
| Función | HopToDesk | TeamViewer |
|---|---|---|
| Precios | Gratis | Free for personal use; paid plans start at US$24.90/month, billed yearly |
| Uso sin cuenta | Sí | No (account required) |
| Compatibilidad de plataformas | Windows, Mac, Linux, Android, iOS, Chromebook, Raspberry Pi | Windows, Mac, Linux, Android, iOS, Chrome OS, Raspberry Pi |
| Una sola app para controlar y compartir | Sí | Sí |
| Compartir pantalla | Sí | Sí |
| Transferencia de archivos | Sí | Sí |
| Chat en vivo | Sí | Yes (Text and Video Chat) |
| Compatibilidad de audio | Sí | Sí |
| Seguridad del tráfico | Cifrado de extremo a extremo | RSA 2048 and AES-256 Encryption |
| ? | Sí | Sí |
| Inicio de sesión con 2FA | Sí | Sí |
| Sí | Sí | Sí |
| Grabación de sesiones | Sí | Sí |
| Reinicio remoto | Sí | Sí |
| Impresión remota | Sí | Sí |
| Encendido remoto (WOL) | Sí | Sí |
| Sí | Sí | Sí |
| Sincronización del portapapeles | Sí | Sí |
| Sí | Sí | Sí |
| Compatibilidad con varias sesiones | Sí | Sí |
| Compatibilidad con varios monitores | Sí | Sí |
| Alojamiento propio / en las instalaciones | Sí | Yes (with Tensor plan) |
| Built-in Help Desk & Ticketing | Included on all plans, with a customer portal, email intake and assignment | No native help desk; ITSM via paid Standard Integrations Package (ServiceNow, Zendesk, Freshworks) |
| Device Monitoring & Alerts | Included | Paid add-on (Device Monitoring) |
| Session Reports & Audit Trail | Session history, connection durations, audit trail, CSV export | Incoming and outgoing connection reporting |
TeamViewer plan details verified 5 August 2026 against TeamViewer pricing. Los proveedores cambian sus paquetes, así que revisa las condiciones actuales antes de decidir.
Lo que aporta el panel
El cliente de HopToDesk es gratuito. El panel es el nivel de pago y convierte el acceso remoto en una plataforma gestionada, desde tus tres primeros dispositivos gratis hasta 500 y más en el plan Business.
Switching from TeamViewer
- Install the free HopToDesk client on the machines you already reach with TeamViewer. It runs portable, so you can trial it without uninstalling anything.
- Create a free Dashboard account and add your first three devices at no cost to see the monitoring and ticket views against real machines.
- Deploy across the rest of the fleet with GPO, Intune, SCCM, Jamf or Ansible, or with a custom-branded client carrying your own name and logo.
- Move your team over once the device list looks right. Roles, invites and SSO are configured from the Dashboard.
Preguntas frecuentes
Is HopToDesk a drop-in replacement for TeamViewer?
For remote control, file transfer, chat and unattended access, yes. The Dashboard then covers the fleet management side, so most teams run both for a period and cut over once their device list is complete.
Do I pay per technician?
No. HopToDesk does not charge per seat or per technician. The Dashboard is priced on the plan, and the client stays free.
Can I keep using HopToDesk for free?
Yes. The client is free for personal and business use, and the Dashboard has a free plan covering three devices with no time limit.
Pruébalo en tus propios dispositivos
Instala el cliente, añade unos cuantos dispositivos y comprueba cómo se comporta con tu parque antes de migrar nada.
¿Gestionas dispositivos para clientes? HopToDesk para MSP cubre la separación multiinquilino, la marca por inquilino y el precio por volumen.