HopToDesk vs TeamViewer

TeamViewer is one of the most widely used remote desktop applications in the world, known for its comprehensive feature set and cross-platform support. It provides remote access solutions for personal use, IT support, and enterprise management.

Hvor HopToDesk passer

TeamViewer is the incumbent, and most teams looking at HopToDesk are already paying for it. The practical difference is where the cost sits: HopToDesk's client is free for personal and business use with no per-technician licence, and the paid tier is the Dashboard, which adds fleet monitoring, ticketing and team management on top rather than gating the remote session itself.

TeamViewer and HopToDesk side by side

FunksjonHopToDeskTeamViewer
PriserGratisFree for personal use; paid plans start at US$24.90/month, billed yearly
Bruk uten kontoJaNo (account required)
PlattformstøtteWindows, Mac, Linux, Android, iOS, Chromebook, Raspberry PiWindows, Mac, Linux, Android, iOS, Chrome OS, Raspberry Pi
Én app for styring og delingJaJa
SkjermdelingJaJa
FiloverføringJaJa
DirektechatJaYes (Text and Video Chat)
LydstøtteJaJa
TrafikksikkerhetEnde-til-ende-krypteringRSA 2048 and AES-256 Encryption
?JaJa
Pålogging med 2FAJaJa
JaJaJa
ØktopptakJaJa
FjernomstartJaJa
FjernutskriftJaJa
Fjernvekking (WOL)JaJa
JaJaJa
UtklippstavlesynkroniseringJaJa
JaJaJa
Støtte for flere økterJaJa
Støtte for flere skjermerJaJa
Selvhosting / lokaltJaYes (with Tensor plan)
Built-in Help Desk & TicketingIncluded on all plans, with a customer portal, email intake and assignmentNo native help desk; ITSM via paid Standard Integrations Package (ServiceNow, Zendesk, Freshworks)
Device Monitoring & AlertsIncludedPaid add-on (Device Monitoring)
Session Reports & Audit TrailSession history, connection durations, audit trail, CSV exportIncoming and outgoing connection reporting

TeamViewer plan details verified 5 August 2026 against TeamViewer pricing. Leverandører endrer pakkene sine, så sjekk gjeldende vilkår før du bestemmer deg.

Hva dashbordet gir deg

HopToDesk-klienten er gratis. Dashbordet er det betalte nivået, og gjør fjerntilgang om til en administrert plattform, fra de tre første enhetene gratis til 500 og mer på Business-planen.

Enhetsovervåking i sanntidSanntidsstatus, CPU, minne og disk for hele flåten, med varsler når en enhet kobles fra.
Innebygd brukerstøtteMottak av saker via e-post og en kundeportal, tildelt teamet ditt, med SLA-mål og tilfredshetsundersøkelser.
Økthistorikk og rapporteringTilkoblingsrapporter, fullt revisjonsspor og CSV-eksport, i tillegg til øktopptak og et søkbart bibliotek.
Team og tilgangskontrollRoller, invitasjoner, SSO, tofaktorautentisering og enhetsgrupper per medlem.
Klienter med egen merkevareDistribuer en white label-klient med eget navn, logo og farger.
AutomatiseringAI-agenter og MCP for automatisering, i tillegg til ekstern kommandokjøring på merkede enhetsgrupper.
Fleet overview: live device status, activity and OS mix at a glance
Fleet overview: live device status, activity and OS mix at a glance
Every device in one list, with groups, tags and one-click connect
Every device in one list, with groups, tags and one-click connect
Reports and logs: session history, durations, audit trail, CSV export
Reports and logs: session history, durations, audit trail, CSV export

Switching from TeamViewer

  1. Install the free HopToDesk client on the machines you already reach with TeamViewer. It runs portable, so you can trial it without uninstalling anything.
  2. Create a free Dashboard account and add your first three devices at no cost to see the monitoring and ticket views against real machines.
  3. Deploy across the rest of the fleet with GPO, Intune, SCCM, Jamf or Ansible, or with a custom-branded client carrying your own name and logo.
  4. Move your team over once the device list looks right. Roles, invites and SSO are configured from the Dashboard.

Vanlige spørsmål

Is HopToDesk a drop-in replacement for TeamViewer?

For remote control, file transfer, chat and unattended access, yes. The Dashboard then covers the fleet management side, so most teams run both for a period and cut over once their device list is complete.

Do I pay per technician?

No. HopToDesk does not charge per seat or per technician. The Dashboard is priced on the plan, and the client stays free.

Can I keep using HopToDesk for free?

Yes. The client is free for personal and business use, and the Dashboard has a free plan covering three devices with no time limit.

Prøv det på dine egne enheter

Installer klienten, legg til noen enheter og se hvordan den håndterer miljøet ditt før du flytter noe.

Forvalter du enheter for kunder? HopToDesk for MSP-er dekker skille mellom leietakere, merkevare per leietaker og volumpris.

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