HopToDesk vs TeamViewer
TeamViewer is one of the most widely used remote desktop applications in the world, known for its comprehensive feature set and cross-platform support. It provides remote access solutions for personal use, IT support, and enterprise management.
Le positionnement de HopToDesk
TeamViewer is the incumbent, and most teams looking at HopToDesk are already paying for it. The practical difference is where the cost sits: HopToDesk's client is free for personal and business use with no per-technician licence, and the paid tier is the Dashboard, which adds fleet monitoring, ticketing and team management on top rather than gating the remote session itself.
TeamViewer and HopToDesk side by side
| Fonctionnalité | HopToDesk | TeamViewer |
|---|---|---|
| Tarifs | Gratuit | Free for personal use; paid plans start at US$24.90/month, billed yearly |
| Utilisation sans compte | Oui | No (account required) |
| Plateformes prises en charge | Windows, Mac, Linux, Android, iOS, Chromebook, Raspberry Pi | Windows, Mac, Linux, Android, iOS, Chrome OS, Raspberry Pi |
| Une seule application pour contrôler et partager | Oui | Oui |
| Partage d'écran | Oui | Oui |
| Transfert de fichiers | Oui | Oui |
| Chat en direct | Oui | Yes (Text and Video Chat) |
| Prise en charge de l'audio | Oui | Oui |
| Sécurité du trafic | Chiffrement de bout en bout | RSA 2048 and AES-256 Encryption |
| ? | Oui | Oui |
| Connexion avec 2FA | Oui | Oui |
| Oui | Oui | Oui |
| Enregistrement des sessions | Oui | Oui |
| Redémarrage à distance | Oui | Oui |
| Impression à distance | Oui | Oui |
| Réveil à distance (WOL) | Oui | Oui |
| Oui | Oui | Oui |
| Synchronisation du presse-papiers | Oui | Oui |
| Oui | Oui | Oui |
| Prise en charge de plusieurs sessions | Oui | Oui |
| Prise en charge de plusieurs écrans | Oui | Oui |
| Auto-hébergement / sur site | Oui | Yes (with Tensor plan) |
| Built-in Help Desk & Ticketing | Included on all plans, with a customer portal, email intake and assignment | No native help desk; ITSM via paid Standard Integrations Package (ServiceNow, Zendesk, Freshworks) |
| Device Monitoring & Alerts | Included | Paid add-on (Device Monitoring) |
| Session Reports & Audit Trail | Session history, connection durations, audit trail, CSV export | Incoming and outgoing connection reporting |
TeamViewer plan details verified 5 August 2026 against TeamViewer pricing. Les éditeurs modifient leurs offres, vérifiez donc les conditions en vigueur avant de décider.
Ce qu'apporte le tableau de bord
Le client HopToDesk est gratuit. Le tableau de bord est l'offre payante et transforme l'accès à distance en plateforme gérée, de vos trois premiers appareils gratuits à 500 et plus avec le forfait Business.
Switching from TeamViewer
- Install the free HopToDesk client on the machines you already reach with TeamViewer. It runs portable, so you can trial it without uninstalling anything.
- Create a free Dashboard account and add your first three devices at no cost to see the monitoring and ticket views against real machines.
- Deploy across the rest of the fleet with GPO, Intune, SCCM, Jamf or Ansible, or with a custom-branded client carrying your own name and logo.
- Move your team over once the device list looks right. Roles, invites and SSO are configured from the Dashboard.
Questions fréquentes
Is HopToDesk a drop-in replacement for TeamViewer?
For remote control, file transfer, chat and unattended access, yes. The Dashboard then covers the fleet management side, so most teams run both for a period and cut over once their device list is complete.
Do I pay per technician?
No. HopToDesk does not charge per seat or per technician. The Dashboard is priced on the plan, and the client stays free.
Can I keep using HopToDesk for free?
Yes. The client is free for personal and business use, and the Dashboard has a free plan covering three devices with no time limit.
Essayez-le sur vos propres appareils
Installez le client, ajoutez quelques appareils et voyez comment il gère votre parc avant de migrer quoi que ce soit.
Vous gérez des appareils pour des clients ? HopToDesk pour les MSP couvre le cloisonnement multi-locataire, la personnalisation par locataire et la tarification au volume.