HopToDesk vs TeamViewer
TeamViewer is one of the most widely used remote desktop applications in the world, known for its comprehensive feature set and cross-platform support. It provides remote access solutions for personal use, IT support, and enterprise management.
Dove si colloca HopToDesk
TeamViewer is the incumbent, and most teams looking at HopToDesk are already paying for it. The practical difference is where the cost sits: HopToDesk's client is free for personal and business use with no per-technician licence, and the paid tier is the Dashboard, which adds fleet monitoring, ticketing and team management on top rather than gating the remote session itself.
TeamViewer and HopToDesk side by side
| Funzionalità | HopToDesk | TeamViewer |
|---|---|---|
| Prezzi | Gratuito | Free for personal use; paid plans start at US$24.90/month, billed yearly |
| Uso senza account | SÌ | No (account required) |
| Supporto delle piattaforme | Windows, Mac, Linux, Android, iOS, Chromebook, Raspberry Pi | Windows, Mac, Linux, Android, iOS, Chrome OS, Raspberry Pi |
| Un'unica app per controllo e condivisione | SÌ | SÌ |
| Condivisione dello schermo | SÌ | SÌ |
| Trasferimento file | SÌ | SÌ |
| Chat dal vivo | SÌ | Yes (Text and Video Chat) |
| Supporto audio | SÌ | SÌ |
| Sicurezza del traffico | Crittografia end-to-end | RSA 2048 and AES-256 Encryption |
| ? | SÌ | SÌ |
| Accesso con 2FA | SÌ | SÌ |
| SÌ | SÌ | SÌ |
| Registrazione delle sessioni | SÌ | SÌ |
| Riavvio remoto | SÌ | SÌ |
| Stampa remota | SÌ | SÌ |
| Riattivazione remota (WOL) | SÌ | SÌ |
| SÌ | SÌ | SÌ |
| Sincronizzazione degli appunti | SÌ | SÌ |
| SÌ | SÌ | SÌ |
| Supporto multisessione | SÌ | SÌ |
| Supporto multi-monitor | SÌ | SÌ |
| Self-hosting / on-premises | SÌ | Yes (with Tensor plan) |
| Built-in Help Desk & Ticketing | Included on all plans, with a customer portal, email intake and assignment | No native help desk; ITSM via paid Standard Integrations Package (ServiceNow, Zendesk, Freshworks) |
| Device Monitoring & Alerts | Included | Paid add-on (Device Monitoring) |
| Session Reports & Audit Trail | Session history, connection durations, audit trail, CSV export | Incoming and outgoing connection reporting |
TeamViewer plan details verified 5 August 2026 against TeamViewer pricing. I fornitori cambiano i pacchetti, quindi verifica le condizioni attuali prima di decidere.
Cosa aggiunge la dashboard
Il client HopToDesk è gratuito. La dashboard è il livello a pagamento e trasforma l'accesso remoto in una piattaforma gestita, dai primi tre dispositivi gratuiti fino a 500 e oltre con il piano Business.
Switching from TeamViewer
- Install the free HopToDesk client on the machines you already reach with TeamViewer. It runs portable, so you can trial it without uninstalling anything.
- Create a free Dashboard account and add your first three devices at no cost to see the monitoring and ticket views against real machines.
- Deploy across the rest of the fleet with GPO, Intune, SCCM, Jamf or Ansible, or with a custom-branded client carrying your own name and logo.
- Move your team over once the device list looks right. Roles, invites and SSO are configured from the Dashboard.
Domande frequenti
Is HopToDesk a drop-in replacement for TeamViewer?
For remote control, file transfer, chat and unattended access, yes. The Dashboard then covers the fleet management side, so most teams run both for a period and cut over once their device list is complete.
Do I pay per technician?
No. HopToDesk does not charge per seat or per technician. The Dashboard is priced on the plan, and the client stays free.
Can I keep using HopToDesk for free?
Yes. The client is free for personal and business use, and the Dashboard has a free plan covering three devices with no time limit.
Provalo sui tuoi dispositivi
Installa il client, aggiungi qualche dispositivo e osserva come si comporta con il tuo parco prima di migrare qualsiasi cosa.
Gestisci dispositivi per i clienti? HopToDesk per gli MSP copre la separazione multi-tenant, il branding per tenant e i prezzi a volume.